Terms & Conditions
Client / Trainer Agreement
• The trainer will use their skills and knowledge to design a safe programme of exercise that will take into account the clients personal goals, fitness levels and exercise likes and dislikes.
• The trainer will provide the coaching, supervision advice and support that the client may need to help them achieve their goals. The client’s progress will be regularly monitored and the programme revised and adjusted accordingly.
• The trainer will provide access to the TDC coaching app which contains customised training programs, video instructional exercises, weight tracking and progress photos.
• All client information will be kept strictly private and confidential.
• It is understood between client and trainer that both will commit to the programme and give 100% effort.
Online Training Terms and Conditions
Health Screening
• All clients must complete a PAR-Q before commencing any online programme.
• In some cases we may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge you for this.
• You agree that by participating in any physical exercise or training activities, you do so entirely at your own risk.
• Results from online coaching and nutritional advice does vary and we cannot guarantee an exact or specific outcome.
• You agree to complete a weekly check in, in detail and on time.
• We reserve the right to use any progress photos and “social proof” such as images/emails/screenshots/testimonials within promotional materials, both web-based and offline and, accordingly, you hereby consent to such usage.
Cancellation Policy
• The minimum term is 3 months. Payments are made monthly in advance. The initial payment is made upon signing up to the online training program. Future payments will be automatically taken at the same time every month going forward.
• After the initial 3 months, subscription to our online training program will automatically continue and payments will automatically be taken from the same payment method you initially used to sign up to the program.
• We require one months notice to end your online coaching program. This must be sent in via email to thom@thomdelacruz.com
• All monies paid are non-refundable.